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🖨️ Download the Free Printable: H.E.A.R. Apology Handout
In this episode, we’re digging into a topic every therapist (and parent) bumps into sooner or later: apologies — and how to teach kids and teens to do them well.
We’ll explore why the word “sorry” often falls flat, what gets in the way of real repair, and how you can introduce a simple, therapist-friendly tool: the H.E.A.R. method.
Whether you’re working with young kids, tweens, teens, or even parent-child dyads, this tool can help make apology a skill — not just a reflex.
✨Why Apology Is a Skill — Not a Script
As child and teen therapists, we know the truth: most kids don’t apologize because they feel deep remorse — they apologize because they’re told to.
And often, those apologies come out like this:
“I’m sorry… BUT he started it.”
“I said I was sorry already!”
Cue dramatic side eye!
That’s why we need to slow the process down and teach kids (and caregivers!!) that a real apology is more than a word — it’s a repair tool. When done right, apologies build trust, foster emotional awareness, and create space for reconnection.
My favorite part about this is teaching PARENTS/CAREGIVERS how to apologize in a healthy way. This gives kids the other end of receiving healthy apologies — and how good does that feel?!
✨ Introducing the H.E.A.R. Apology Method
The H.E.A.R. method is a four-step tool you can introduce in therapy sessions to help clients of all ages give more meaningful, connected apologies.
Here’s what it stands for:
- H – Hurt: Acknowledge the other person’s feelings (garner empathy)
- E – Express: Share a genuine, honest apology
- A – Accept: Take responsibility without excuses (NO BUTS – I always emphasize this part for the humor)
- R – Repair: Offer what you can do to make things better
This acronym is easy for kids to remember and invites them to slow down, reflect, and make repair in a developmentally appropriate way.
✨How to Use the H.E.A.R. Method in Therapy
You can introduce the H.E.A.R. method in:
- Individual sessions (especially around conflict at school, with friends or siblings)
- Parent-child sessions where both sides may need support in repairing trust
- Parent-only consultation sessions to support parent education
- Group therapy or social-emotional learning (SEL) groups
- As a take-home tool for parents to reinforce healthy communication
🖨️ Download the Free Printable: H.E.A.R. Apology Handout
To make this even easier, I’ve created a FREE printable H.E.A.R. apology visual that you can:
- Print and hang in your therapy space
- Use during sessions to talk through apologies step-by-step
- Send home with families to encourage consistency outside of therapy
✨ In This Episode, You’ll Learn:
- Why “sorry” isn’t enough (and why it often backfires in therapy)
- How to break down a real apology into simple, teachable parts
- Common apology blockers (like shame, blame, and emotional dysregulation)
- How to use the H.E.A.R. method with kids, teens, and even parents
- Ideas for integrating this tool into your existing therapy work
✨ Final Thoughts
Apologizing is hard — even for adults. But with a little structure, support, and practice, kids and teens can learn how to take accountability AND spot an unhealthy apology from a mile away.
🖨️ Download the Free Printable: H.E.A.R. Apology Handout
As always, thanks for being here and listening!!
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Use the code: Celebrate20 for 20% off everything on our site! Take a look at our courses or if you like our resources, check out our Resource Library!
Follow Creative Therapy Umbrella on Instagram or reach out to us at kate@creativetherapyumbrella.com
Have feedback? Fill out our anonymous survey to let us know your thoughts, concerns, questions, suggestions, and feedback. For us to serve you better, we need to hear YOUR voice!